Support & FAQ
Sibber - more Tibber alarms
Help with Tibber setup, price alerts, scheduling, Control Center and your Apple Watch.
Download on theApp StoreHere are answers to the questions we hear most about Sibber. Can't find what you're looking for? Scroll to the bottom and send us an email — we're happy to help.
Getting started
Do I need a Tibber account to use Sibber?
Yes. Sibber is a companion app for Tibber customers — it reads your home's dynamic electricity prices from your Tibber account and helps you act on them. Without a Tibber account there are no prices for Sibber to show.
How do I connect Sibber to Tibber?
Sibber asks for your Tibber access token. Sign in at developer.tibber.com/settings/access-token, copy your personal token, and paste it into Sibber. That links the app to your home so it can fetch your prices — there's no separate Sibber sign-up.
What if I'm not a Tibber customer?
Sibber is built specifically around Tibber's pricing, so it only works if you have a Tibber contract. If you're not with Tibber, the app won't have any price data to work with.
How do I reach support from inside the app?
Open the menu and tap Support. From there you can open this help page, email us a support question or a feature request, or leave a review on the App Store. Support emails automatically include your app version and iPhone model, which helps us answer faster.
Where can I see what changed in the latest update?
Open the menu and tap What's New. It starts with the most recent additions, such as the Control Center controls, and you can swipe back through earlier updates.
Prices
What prices does Sibber show?
Sibber shows your current electricity price plus the rest of today and, once they're published, tomorrow's prices. A colour-coded gauge tells you at a glance whether power is cheap, average, or expensive right now.
Can I see 15-minute prices instead of hourly?
Yes. In Settings you can switch the display between hourly and 15-minute intervals, depending on how your prices are billed and how much detail you want to see.
When do tomorrow's prices appear?
Tibber publishes the next day's prices in the early afternoon (typically around 13:00). Until then Sibber shows the prices that are already known; the rest fill in automatically once Tibber releases them.
Does Sibber work offline?
Sibber needs an internet connection to fetch fresh prices from Tibber. Prices it has already downloaded stay visible offline, but it can't pull in new ones until you're back online.
Price alerts
How do price alerts work?
Set a low-price and a high-price line in Settings. Sibber then notifies you when the price drops below your low line (time to run the dishwasher) or climbs above your high line (time to wait), so you don't have to keep checking the app.
Can it warn me about negative prices?
Yes. Sibber finds every block of negative prices for today and tomorrow and can schedule two notifications per block: one the moment prices turn negative and one when they're back above zero — so you know exactly when to switch your solar panels off and back on. Tap the bolt icon in Notifications, or the banner on the price screen, for a one-time action; or turn on the auto option in Settings and Sibber creates them as soon as new prices arrive. You can set your own wording for both alerts.
Can I control how often I'm notified?
Yes. You decide how chatty Sibber is — for example a heads-up once a day, once an hour, or not at all — so the alerts fit your routine instead of buzzing constantly.
I'm not getting notifications. What should I check?
Make sure you allowed notifications for Sibber. If you skipped that at first, open the iPhone Settings app, find Sibber, tap Notifications, and turn them on. Then check that your alert thresholds in Sibber are set where you want them.
Smart scheduling
How does smart scheduling work?
Create an activity for something like the washing machine or dishwasher, tell Sibber roughly how long it runs and by when it should be done, and Sibber finds the cheapest block of hours in that window and reminds you when to start.
Can Sibber help charge my EV cheaply?
Yes. For EV charging you can enter your battery level and capacity, and Sibber works out how long the charge will take and which hours are cheapest — so the car is ready when you need it without paying peak prices.
Does Sibber show how much I save?
Yes. When Sibber finds the best window for an activity, it shows how much cheaper that is than starting right now, as a percentage, and how it compares with the most expensive window of the day. For EV charging it also uses your battery size and charge levels to estimate the cost of the charge and the amount you save.
Will it remind me before an activity starts?
Yes. You can ask Sibber to nudge you a few minutes before the cheapest window begins, so you can press start on the appliance at the right moment.
Do I need a special charger?
No. Smart scheduling works with any appliance just by telling Sibber how long it runs. If you happen to have a supported V2C charger you can also let Sibber start and stop charging for you, and lock or unlock the charger from a Control Center switch — but that's optional.
Apple Watch, widgets & Siri
Are there widgets?
Yes. Home Screen widgets come in small, medium and large sizes and show the current price, how the day looks, and a bell for the cheapest upcoming slot. Lock Screen widgets show the current price, so you can check whether now is a good time to use power without opening the app.
Is there an Apple Watch app?
Yes. The Apple Watch app shows the current price and the next few hours, and you can add a complication to your watch face so the price is always on your wrist.
Can I just ask Siri?
Yes. Ask something like "What's the electricity price according to Sibber?" and Siri will tell you, hands-free. You can also ask for the lowest or highest electricity price of the day — handy while you're loading the dishwasher or plugging in the car.
Control Center & interactive widgets
Can I set a price alarm without opening the app?
Yes. Sibber adds a control to Control Center that sets or removes a price alarm for the cheapest upcoming slot. Flip it on and Sibber schedules a notification for that slot; flip it off to remove it again. The same control works from the Lock Screen buttons and the Action Button.
How do I add the Sibber control to Control Center?
Open Control Center, tap the plus in the top-left corner to edit, choose Add a Control, and look for Sibber. You'll find two controls: Cheapest slot alarm, and Charger lock for V2C owners. Tap either to add it to your Control Center layout.
What does the bell in the widget mean?
The bell under the price in the Home Screen widget stands for the cheapest slot that still has to start. It's grey while no alarm is set and turns green as soon as there is one — set from Control Center or inside Sibber. The medium and large widgets also show the time of that slot next to the bell. Tapping the widget opens Sibber.
Can I lock my charger from Control Center?
Yes, if you've connected a V2C charger in Sibber. The Charger lock control locks or unlocks the charger in one tap, just like the button inside the app. If the control says the charger isn't configured, connect it in Sibber first.
Do alarms set from Control Center show up in the app?
Yes. An alarm set from Control Center appears under Notifications the next time you open Sibber, and alarms you create in Sibber show up in the widget bell. They're the same alarms, kept in sync both ways.
The control says "Open Sibber to fetch the prices first". What now?
The control relies on the prices Sibber has already downloaded. Open Sibber once so it fetches the latest prices from Tibber, and the control will work again. You'll also see this when there's no upcoming slot left for today and tomorrow's prices aren't in yet.
Sync & housemates
Do my settings sync across my devices?
Yes. Sibber syncs your activities, alerts and settings across your devices through your iCloud account, so what you set up on your iPhone shows up on your iPad and Apple Watch too.
Can I let my housemates know about good prices?
Yes. If others share your Tibber home, Sibber can send them a quick message — optionally with the current or upcoming price included — so everyone knows when it's a good moment to run the laundry.
Pro & privacy
What do I get with Pro?
Pro is the whole of Sibber: price alerts, smart scheduling with savings estimates, Control Center controls, Siri, notifying housemates, and the detailed price views. Without a subscription you can connect your Tibber account, after which the subscription screen appears and shows exactly what's included.
How do I manage or cancel my subscription?
Your Pro subscription is handled by Apple, not by Sibber. To change or cancel it, open the iPhone Settings app, tap your name at the top, then Subscriptions, and choose Sibber. Any active period stays available until it ends.
What happens to my data and my Tibber token?
Your Tibber token is stored on your device and used to fetch your prices from Tibber. There's no separate Sibber account, and your activities and settings stay in your own iCloud. If you connect a V2C charger, its API key is kept on your device as well so the Control Center control can reach the charger. Sibber talks to Tibber to get your prices — that's the only place your home's data comes from.
Still need help?
Can't find your answer here? Send us an email and we'll get back to you. Tell us which iPhone you're on and what you were trying to do — it helps us help you faster.
Email Sibber support