Support & FAQ
Sibber - more Tibber alarms
Help with Tibber setup, price alerts, scheduling and your Apple Watch.
Download on theApp StoreHere are answers to the questions we hear most about Sibber. Can't find what you're looking for? Scroll to the bottom and send us an email — we're happy to help.
Getting started
Do I need a Tibber account to use Sibber?
Yes. Sibber is a companion app for Tibber customers — it reads your home's dynamic electricity prices from your Tibber account and helps you act on them. Without a Tibber account there are no prices for Sibber to show.
How do I connect Sibber to Tibber?
Sibber asks for your Tibber access token. Sign in at developer.tibber.com/settings/access-token, copy your personal token, and paste it into Sibber. That links the app to your home so it can fetch your prices — there's no separate Sibber sign-up.
What if I'm not a Tibber customer?
Sibber is built specifically around Tibber's pricing, so it only works if you have a Tibber contract. If you're not with Tibber, the app won't have any price data to work with.
How much does Sibber cost?
Sibber is free to download from the App Store. The smart features — price alerts, scheduling, Siri and more — are part of an optional Pro subscription; you'll see what's included and the current price on the in-app upgrade screen. A Pro subscription is billed through your Apple account, and you can manage or cancel it any time in Settings → your name → Subscriptions on your iPhone.
Prices
What prices does Sibber show?
Sibber shows your current electricity price plus the rest of today and, once they're published, tomorrow's prices. A colour-coded gauge tells you at a glance whether power is cheap, average, or expensive right now.
Can I see 15-minute prices instead of hourly?
Yes. In Settings you can switch the display between hourly and 15-minute intervals, depending on how your prices are billed and how much detail you want to see.
When do tomorrow's prices appear?
Tibber publishes the next day's prices in the early afternoon (typically around 13:00). Until then Sibber shows the prices that are already known; the rest fill in automatically once Tibber releases them.
Does Sibber work offline?
Sibber needs an internet connection to fetch fresh prices from Tibber. Prices it has already downloaded stay visible offline, but it can't pull in new ones until you're back online.
Price alerts
How do price alerts work?
Set a low-price and a high-price line in Settings. Sibber then notifies you when the price drops below your low line (time to run the dishwasher) or climbs above your high line (time to wait), so you don't have to keep checking the app.
Can it warn me about negative prices?
Yes. Sibber can automatically alert you when prices go negative — handy if you have solar panels and want to know when the grid is effectively paying you to use power. You can set your own wording for the alert.
Can I control how often I'm notified?
Yes. You decide how chatty Sibber is — for example a heads-up once a day, once an hour, or not at all — so the alerts fit your routine instead of buzzing constantly.
I'm not getting notifications. What should I check?
Make sure you allowed notifications for Sibber. If you skipped that at first, open the iPhone Settings app, find Sibber, tap Notifications, and turn them on. Then check that your alert thresholds in Sibber are set where you want them.
Smart scheduling
How does smart scheduling work?
Create an activity for something like the washing machine or dishwasher, tell Sibber roughly how long it runs and by when it should be done, and Sibber finds the cheapest block of hours in that window and reminds you when to start.
Can Sibber help charge my EV cheaply?
Yes. For EV charging you can enter your battery level and capacity, and Sibber works out how long the charge will take and which hours are cheapest — so the car is ready when you need it without paying peak prices.
Will it remind me before an activity starts?
Yes. You can ask Sibber to nudge you a few minutes before the cheapest window begins, so you can press start on the appliance at the right moment.
Do I need a special charger?
No. Smart scheduling works with any appliance just by telling Sibber how long it runs. If you happen to have a supported V2C charger you can also let Sibber start and stop charging for you, but that's optional.
Apple Watch, widgets & Siri
Are there widgets?
Yes. Home Screen and Lock Screen widgets show the current price and how the day looks, so you can check whether now is a good time to use power without opening the app.
Is there an Apple Watch app?
Yes. The Apple Watch app shows the current price and the next few hours, and you can add a complication to your watch face so the price is always on your wrist.
Can I just ask Siri?
Yes. Ask something like "What's the electricity price right now?" and Siri will tell you, hands-free — handy while you're loading the dishwasher or plugging in the car.
Sync & housemates
Do my settings sync across my devices?
Yes. Sibber syncs your activities, alerts and settings across your devices through your iCloud account, so what you set up on your iPhone shows up on your iPad and Apple Watch too.
Can I let my housemates know about good prices?
Yes. If others share your Tibber home, Sibber can send them a quick message — optionally with the current or upcoming price included — so everyone knows when it's a good moment to run the laundry.
Pro & privacy
What do I get with Pro?
Pro unlocks Sibber's smart side — price alerts, smart scheduling, Siri, notifying housemates, and the detailed price views. The free version lets you set up your Tibber connection and see prices. The in-app upgrade screen always shows exactly what's included.
How do I manage or cancel my subscription?
Your Pro subscription is handled by Apple, not by Sibber. To change or cancel it, open the iPhone Settings app, tap your name at the top, then Subscriptions, and choose Sibber. Any active period stays available until it ends.
What happens to my data and my Tibber token?
Your Tibber token is stored on your device and used to fetch your prices from Tibber. There's no separate Sibber account, and your activities and settings stay in your own iCloud. Sibber talks to Tibber to get your prices — that's the only place your home's data comes from.
Still need help?
Can't find your answer here? Send us an email and we'll get back to you. Tell us which iPhone you're on and what you were trying to do — it helps us help you faster.
Email Sibber support